Ben Harris

Observer
DISC Type : ic

Senior Transformation Programme Manager at BT Group

London, England, United Kingdom

Overview

Ben is a Director at BT Group, leading Data, AI, and Digital Transformation programs. An accomplished leader and motivational speaker, he has extensive experience across BTs Business, Digital, and Consumer divisions, specializing in expediting transformation, cost optimization, and fostering client relationships. He holds certifications in Agile Project Leadership.

Outside of his professional role, Ben is a supportive father who champions learning and growth opportunities for the next generation. He recently shared his pride in his sons inspirational work experience journey at BTs London office, highlighting the importance of dedicated mentorship and real-world learning.

He is also a motivational speaker, committed to driving excellence and inspiring others.

Personality Overview

Assertive

Example Seeker

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Data & AI Transformation
His current director-level role is focused on leading Data & AI. He actively attends industry events like The AI Summit to stay current on trends.
Team Leadership
Publicly posts appreciation for his team's achievements and welcomes new members, showing he values a positive and successful team culture.
Generative AI Applications
He is interested in diverse and novel use cases for Generative AI, from space exploration planning to innovative skincare solutions.

Media Appearances

Ben has no verified media appearances

Work History

9-2024
Senior Transformation Programme Manager at BT Group
9-2022 - 9-2024
Interim Director at BT Group
3-2022 - 9-2024
Principal Business Technology Partner at BT Group
1-2016 - 6-2016
Service Lead - Document Management at Cornwall Council
10-2014 - 1-2016
Service Lead - Document Management at BT Cornwall Ltd

Education

1995 - 1997
Education details unavailable from Truro and Penwith College

More Information

Social Presence :

Prographics :

Exp : 13 Location : London, England, United Kingdom Job Level : Middle Designation : Senior Transformation Programme Manager at BT Group
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Insights For Selling To Ben

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ben is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Ben

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Ben move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Ben take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Ben

Personality Compatibility


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