Brandon Barlow in

Brandon Barlow

Go-getter · DISC type d
Senior Director, Technical Support at Accela
📍 Lehi, Utah, United States

Brandon is a Senior Director of Technical Support at Accela with extensive experience in the software industry, specializing in SaaS, IT strategy, and team leadership. A graduate of Utah Valley University, he is often described by colleagues as a strategic, caring, and consultative leader.

He appears to be a people-focused individual who actively uses his professional network to help others find career opportunities. Brandon publicly celebrates his teams promotions and successes, indicating he values a supportive and positive work environment.

Brandon is a two-time recipient of the "Key Achiever Award, " Accelas highest employee honor, which was presented by the companys CEO.

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Experience
16 Years
Current Role
Senior Director, Technical Support
Job Level
Senior
Location
Lehi, Utah, United States
Personality Overview

How Brandon shows up

Self-Confident
Decisive
Fast-Paced

They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Priorities

Topics Brandon cares about

Team Development
Recommendations repeatedly highlight his focus on developing individuals, enabling his teams with the right tools, and providing opportunities for their career growth.
Customer Satisfaction
His previous roles involved managing support teams with primary goals of driving down resolution times and increasing customer satisfaction scores.
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Career

Work history

11-2021
Senior Director, Technical Support
Accela
5-2019 - 11-2021
Director, Technical Support & Expert Services
Accela
5-2018 - 5-2019
Senior Manager, Customer Support
Accela
1-2016 - 5-2018
Senior Manager, Technical & Product Support
Ivanti
7-2015 - 1-2016
Product Support Engineer
Ivanti
In the press

Media appearances

Accela Appoints Software Veterans to Executive Roles in Finance and Customer Care. Featured in PR Newswire
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Education
Education details unavailable
Orem High School
Education details unavailable
Utah Valley University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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