Brian is a top-achieving sales executive with 25 years of experience, now serving as Vice President of CX Design & Architecture at TTEC. He specializes in developing customer-centric, data-driven transformation solutions for contact centers, leveraging AI, automation, and cloud technologies. He holds a degree from the University of Nebraska at Omaha.
Originally from Nebraska, Brian was a high school all-state football player and continued his athletic career at the University of Nebraska at Omaha. Given his history in Nebraska and extensive professional career based in Colorado, he likely maintains a passion for local and college sports.
Unique fact: Brian supplemented his business education by attending a specialized IBM Business Insight Class at Harvard Business School.
Read the full overview →They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.
Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.
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