Cereta Wills

Initiator
DISC Type : Di

Senior Director, North America Customer Success at LivePerson

Greater Missoula Area, United States

Overview

Cereta has no verified overview

Personality Overview

Impact-Oriented

Conviction Driven

Confident

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

Cereta has no verified topics they care about

Media Appearances

Cereta has no verified media appearances

Work History

5-2024
Senior Director, North America Customer Success at LivePerson
2-2023 - 5-2024
Senior Director, Customer Strategy and Innovation at LivePerson
12-2021 - 3-2023
Director, Customer Success at LivePerson
4-2016 - 12-2021
Senior Manager, Customer Success at LivePerson
6-2012 - 3-2016
Manager, Customer Success at LivePerson

Education

BA from Hamline University
General Studies from BSB - Burgundy School of Business

More Information

Social Presence :

Prographics :

Exp : 27 Location : Greater Missoula Area, United States Job Level : Senior Designation : Senior Director, North America Customer Success at LivePerson
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Insights For Selling To Cereta

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Focus on the big picture and the strategic value of your product
  • Look like someone who is on top of their game

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cereta is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Cereta

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Cereta move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Cereta take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Cereta

Personality Compatibility


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