Charanraj Selvaraj

Critic
DISC Type : C

Head of Delivery and Customer Success at ZingHR

Dubai, United Arab Emirates

Overview

Charanraj Selvaraj is the Head of Delivery and Customer Success - MENA Region at ZingHR, specializing in HCM solutions. With over 13 years of IT experience, he focuses on successful project rollouts, customer relationships, and empowering sales through delivery excellence. He holds an MBA from Sri Manakula Vinayagar Engineering College.

He has a passion for fostering strong customer relationships and uses his expertise in various software integrations to drive successful implementations. He is also actively involved in hiring for HCM roles, demonstrating a commitment to talent development within his field.

He has successfully made process improvements project-wide and identified new solutions.

Personality Overview

Negotiator

ROI Driven

Precise

They don’t appreciate bells and whistles unless backed by data.  They choose to analyze logically and value facts to emotions. They like to do things independently and don’t look for support from others.

Topics They Care About

HCM Implementation
With extensive experience as an HCM Solution Specialist and Consultant, he is actively involved in hiring for HCM Implementation Consultant roles, highlighting his focus in this area.
Customer Success
As the Head of Delivery and Customer Success, he prioritizes building strong customer relationships and receives good references that lead to new business.
Sales Enablement
His role emphasizes empowering sales through effective delivery and customer success, contributing to new business leads and customer logos.

Media Appearances

Charanraj has no verified media appearances

Work History

8-2025
Head of Delivery and Customer Success at ZingHR
4-2024 - 9-2025
Associate Director of Delivery at ZingHR
11-2022 - 4-2024
Delivery Manager at ZingHR
2-2022 - 10-2022
Project Manager - Lead Consultant HR Implementation at Akrivia HCM
5-2018 - 1-2022
Senior System Analyst at Adrenalin eSystems Ltd

Education

2009 - 2011
Master of Business Administration (M.B.A.) from Sri Manakula Vinayagar Engineering College
2007 - 2009
Bachelor of Science (B.Sc.) from Achariya Arts and Science College

More Information

Social Presence :

Prographics :

Exp : 12 Location : Dubai, United Arab Emirates Job Level : Mid-senior Designation : Head of Delivery and Customer Success at ZingHR
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Insights For Selling To Charanraj

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t rush them till they have clearly gotten all the necessary information
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charanraj is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Charanraj

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Charanraj move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Charanraj take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Charanraj

Personality Compatibility


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