Crystal Thomas, CEBS, PHR, SHRM-CP

Questioner
DISC Type : c

Director, Human Resources at Hearst

Charlotte, North Carolina, United States

Overview

Crystal has no verified overview

Personality Overview

Systematic

Cautious & Analytical

Value Seeker

They prefer to fully evaluate every situation.  It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Crystal has no verified topics they care about

Media Appearances

Crystal has no verified media appearances

Work History

5-2024
Director, Human Resources at Hearst
8-2022 - 5-2024
Senior Manager, Health & Welfare Operations at Hearst
1-2021 - 8-2022
Benefits Manager at Hearst
4-2018 - 1-2021
Benefits Manager at ADP
3-2015 - 4-2018
Client Relationship Lead at ADP

Education

1998 - 2000
Business from UNC Charlotte Belk College of Business

More Information

Social Presence :

Prographics :

Exp : 25 Location : Charlotte, North Carolina, United States Job Level : Mid-senior Designation : Director, Human Resources at Hearst
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Insights For Selling To Crystal

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Crystal is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Crystal

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Crystal move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Crystal take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Crystal

Personality Compatibility


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