Dawn Charnin

Inspirer
DISC Type : di

EHSQ Head of Solutions Engineering at Ideagen

Miami-Fort Lauderdale Area, United States

Overview

Dawn Charnin is the EHSQ Head of Solutions Engineering at Ideagen, leveraging over eight years of experience from her tenure at ProcessMAP. She specializes in delivering top-tier EHSQ software solutions by leading teams in project management and consulting. She holds an Associate of Arts from Broward College.

She has demonstrated significant career growth within one organization, progressing from a manager of client services to Vice President of Professional Services and now a department head, showcasing her dedication and leadership.

Personality Overview

Achievment Oriented

Charming & Persuasive

Decisive

They respond well to objective pitches but also attach some value to relationships.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

EHSQ Solutions
Her entire career is focused on the EHSQ software sector, with extensive experience in professional services, implementation, and solutions engineering.
Customer Success
Emphasizes her passion for delivering exceptional service and driving positive outcomes, backed by her experience leading technical account and client service teams.
Strategic Leadership
Focuses on developing and executing strategic visions for her departments, mentoring global teams, and ensuring alignment with company objectives.

Media Appearances

Dawn has no verified media appearances

Work History

6-2024
EHSQ Head of Solutions Engineering at Ideagen
4-2016
Vice President of Professional Services at ProcessMAP, an Ideagen solution
4-2011 - 4-2016
Director of Technical Account Management at ProcessMAP, an Ideagen solution
8-2006 - 4-2011
Manager - Client Services and Implementation at ProcessMAP, an Ideagen solution

Education

2002 - 2004
Associate of Arts (AA) from Broward College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Miami-Fort Lauderdale Area, United States Job Level : Mid-senior Designation : EHSQ Head of Solutions Engineering at Ideagen
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Insights For Selling To Dawn

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Clearly address the competitive aspects
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dawn is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Dawn

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Dawn move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Dawn take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Dawn

Personality Compatibility


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