Esteban is a client success manager at Popmenu with a background in the BPO industry. He holds two masters degrees in Marketing and Leadership from Northeastern University and Swinburne University of Technology. He specializes in enhancing customer experience using CRM and SaaS platforms like HubSpot, Zendesk, and Salesforce.
As a bilingual professional fluent in English and Spanish, Esteban thrives in fast-paced environments. His social media reflects a passion for career growth and connecting with others. He seems to have an adventurous personality, framing his new job as his "new adventure. "
Unique fact: He improved first-email resolution rates by 98% in a previous role, significantly reducing escalations.
Read the full overview →They prefer to move quickly, and expect the same from others. They respond better to strong and respectful interactions. They put a lot of effort into ensuring personal success.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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