Esteban Montoya in

Esteban Montoya

Login to view DISC.
Jr Client Success Manager at Popmenu
📍 Barueri, São Paulo, Brazil, Colombia

Esteban is a client success manager at Popmenu with a background in the BPO industry. He holds two masters degrees in Marketing and Leadership from Northeastern University and Swinburne University of Technology. He specializes in enhancing customer experience using CRM and SaaS platforms like HubSpot, Zendesk, and Salesforce.

As a bilingual professional fluent in English and Spanish, Esteban thrives in fast-paced environments. His social media reflects a passion for career growth and connecting with others. He seems to have an adventurous personality, framing his new job as his "new adventure. "

Unique fact: He improved first-email resolution rates by 98% in a previous role, significantly reducing escalations.

Read the full overview →
Experience
6 Years
Current Role
Jr Client Success Manager
Job Level
Middle
Location
Barueri, São Paulo, Brazil, Colombia
Personality Overview

How Esteban shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Esteban cares about

Customer Success
His entire career focuses on helping clients achieve goals, developing strong relationships, and enhancing the customer experience through SaaS products.
CRM & SaaS Platforms
Specializes in HubSpot, Zendesk, and Salesforce, focusing on optimizing processes to deliver efficient and human-centered solutions for clients.
+5 more topics Login to view topics
Career

Work history

7-2025
Jr Client Success Manager
Popmenu
12-2023 - 11-2024
Team Leader
SuperStaff
4-2023 - 12-2023
Customer Success Analyst
SuperStaff
5-2021 - 6-2022
Internacional Public Relations
INDER Medellín
4-2020 - 5-2021
Customer Success Lead
Teleperformance
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
8-2014 - 12-2016
Master
Northeastern University
8-2014 - 12-2016
Master's Degree
Swinburne University of Technology
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Popmenu Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Esteban. Free, 10 seconds.