Helen Gregory CEng MICE

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DISC Type : cd

Head of Operations - Docklands Light Railway at Transport for London

London, England, United Kingdom

Overview

Helen Gregory is the Head of Operations for the Docklands Light Railway at Transport for London. A Chartered Civil Engineer with a First Class Masters degree from The University of Sheffield, she has progressed through various project management roles at TfL, working on high-profile infrastructure upgrades across the transport network.

Outside of her work, Helen is deeply committed to supporting the armed forces community. She is actively involved with charities like SSAFA and the Royal British Legion, participating in and organizing fundraising and remembrance events such as the 13 Bridges Challenge and London Poppy Day.

Unique fact: Helen is a CPD certified Armed Forces Network Service Champion.

Personality Overview

ROI Conscious

Demanding

Hard To Convince

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Veterans Support
Actively involved with armed forces charities like SSAFA and RBL, and holds a certification as an Armed Forces Network Service Champion.
Railway Operations
As Head of Operations for DLR and with past management roles for London Trams and Woolwich Ferry, she has deep expertise in managing transport networks.
Infrastructure Upgrades
Managed and delivered complex upgrades, including a complete telecommunications system replacement for the Croydon Trams network.

Media Appearances

Helen has no verified media appearances

Work History

3-2022
Head of Operations - Docklands Light Railway at Transport for London
1-2021 - 3-2022
Duty Operations Manager - Woolwich Ferry at Transport for London
4-2020 - 1-2021
Project Manager (Secondment to RSS Operations) at Transport for London
7-2018 - 3-2020
Systems Project Manager - Trams at Transport for London
7-2017 - 7-2018
Assistant Project Manager - Neasden Depot at Transport for London

Education

2009 - 2013
Master of Engineering (MEng) First Class from The University of Sheffield
2003 - 2009
Alevels from Harrogate Grammar School

More Information

Social Presence :

Prographics :

Exp : 16 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Operations - Docklands Light Railway at Transport for London
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Insights For Selling To Helen

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Helen is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Helen

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Helen move?

  • Their decision making speed is somewhere in the middle.
  • Can Helen take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Helen

Personality Compatibility


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