Ian Jones (MCICM)

Commander
DISC Type : D

Senior Collections Strategy Manager at OVO

Royal Leamington Spa, England, United Kingdom

Overview

Ian is a Senior Credit Management & Collections Manager at OVO, specializing in designing and implementing solutions for collections operations in regulated environments. A graduate of The Manchester Metropolitan University, people often describe him as inspirational, innovative, and results-driven.

He is a Member of the Chartered Institute of Credit Management (MCICM).

Personality Overview

Decisive

Very Quick

Strong-Willed

They like to act fast and expect others to do the same.  They are not focused on building rapport and relationships. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Collections Strategy
His career is focused on optimizing collections operations and performance by leveraging experience with outsourcing and call centers in regulated industries.
Team Leadership
Self-described as an inspirational leader who builds exceptional teams, a sentiment echoed in multiple recommendations from colleagues.
Operational Performance
Focuses on using performance analysis and KPIs to deliver results that exceed expectations, such as achieving a 3% revenue gain in a prior role.

Media Appearances

Ian has no verified media appearances

Work History

4-2024
Senior Collections Strategy Manager at OVO
4-2023 - 4-2024
Senior Collections Strategy Manager at Shell Energy
5-2022 - 4-2024
Senior Collections Operations Manager at Shell Energy
9-2020 - 6-2022
Lead Operations Manager External Collections at Shell Energy
12-2015 - 9-2020
Debt Collection Agency Relationship Manager at Virgin Media

Education

1994 - 1998
BSC from The Manchester Metropolitan University
Education details unavailable from Thomas Magnus

More Information

Social Presence :

Prographics :

Exp : 19 Location : Royal Leamington Spa, England, United Kingdom Job Level : Middle Designation : Senior Collections Strategy Manager at OVO
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Insights For Selling To Ian

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Make sure that you circle back fast on any action items, it wins their trust
  • Be respectful but crisp

DONT's

  • Avoid being too verbose
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ian is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Ian

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Ian move?

  • They can take decisions very fast if you manage to convince them.
  • Can Ian take some risk or not?

  • The risks don’t matter much to them.

You And Ian

Personality Compatibility


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