Jack Reid
Login to view DISC.Jack is a customer success executive who began his career as a software engineer before finding his passion for customer-facing roles. He has a track record of scaling global support teams at SaaS companies like Adobe, Domo, and Accela. Colleagues describe him as a data-driven, customer-focused, and stellar leader with an MBA from Brigham Young University.
Outside of his focus on govtech modernization, Jack is an avid reader. His recent reads include modern relationship books and classic fantasy novels from his youth, such as Lloyd Alexanders "The Book of Three. " He maintains a strong connection to his alma mater, Brigham Young University.
He started his career writing code, but was drawn to the "magic" of customer interactions, which prompted his successful pivot to customer success leadership.
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