Janet L. Kendall

Questioner
DISC Type : c

Head of Relationship Management (East) at MissionSquare Retirement

Greater Hartford, United States

Overview

Janet has no verified overview

Personality Overview

Systematic

Cautious & Analytical

Price-Sensitive

They prefer to do thorough analysis of any situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Janet has no verified topics they care about

Media Appearances

Janet has no verified media appearances

Work History

9-2025
Head of Relationship Management (East) at MissionSquare Retirement
3-2023
Managing Director, Market Leader - Retirement Solutions at TIAA
11-2020 - 2-2023
Managing Director, Market Leader at TIAA
2-2016 - 10-2020
Managing Director (Territory General Manager, Boston/RI) at TIAA
Vice President, Premier Client Relationships and Strategic Marketing at ING

Education

9-2008 - 6-2012
Juris Doctor from Western New England University School of Law
Bachelor of Arts (B.A.) from Mount Holyoke College

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Hartford, United States Job Level : Mid-senior Designation : Head of Relationship Management (East) at MissionSquare Retirement
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Insights For Selling To Janet L.

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Janet L. is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Janet L.

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Janet L. move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Janet L. take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Janet L.

Personality Compatibility


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