Joanne Wilson in

Joanne Wilson

Login to view DISC.
Head of Operational Service Delivery at Anglian Water Services
📍 Mansfield, England, United Kingdom

Joanne Wilson is the Head of Operational Service Delivery at Anglian Water Services, where she functions as a strategic and highly motivated senior leader. She is a Six Sigma Green Belt accredited professional, consistently leveraging this methodology to drive continuous improvement, enhance customer experience, and boost business performance.

Joanne is passionate about leadership that inspires and develops people. She actively fosters collaborative team environments and focuses on building strong stakeholder relationships at all levels to ensure the delivery of an outstanding customer experience.

Her leadership approach is uniquely underpinned by the daily reflection: “Who have I inspired today…. . ”

Read the full overview →
Experience
28 Years
Current Role
Head of Operational Service Delivery
Job Level
Mid-senior
Location
Mansfield, England, United Kingdom
Personality Overview

How Joanne shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Joanne cares about

Inspirational Leadership
Her personal mantra is a daily reflection on who she has inspired, and she is passionate about developing people and fostering inspirational leaders.
Customer Experience
Focuses on balancing employee, customer, and business needs to achieve an outstanding and continuously improving customer experience in operational service delivery.
+4 more topics Login to view topics
Career

Work history

4-2021
Head of Operational Service Delivery
Anglian Water Services
7-2017 - 4-2021
Customer Delivery Manager (Wastewater)
Anglian Water Services
8-2016 - 2-2017
Customer Service Center Manager
Pullman Fleet Services
6-2013 - 7-2016
Operations Manager
Answer-4u
2-2010 - 6-2013
Head Of Service Delivery
Answer-4u
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1993 - 1997
Bachelor's Degree
University of Sunderland
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Anglian Water Services Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Joanne. Free, 10 seconds.