Joe is the Director of Customer Care at OVO, where he leads over 2, 700 colleagues in contact centre operations. His extensive career includes senior leadership roles at HSBC, managing large-scale, multi-national teams. A graduate of The University of Sheffield, colleagues describe him as inspirational, supportive, and inclusive.
Outside of work, Joe is a vocal supporter of diversity and inclusion, as seen in his public encouragement for LGBTQ+ colleagues and recognition of Ramadan. He is also a passionate fan of his football club, the Blackburn Rovers, and actively engages with his teams activities.
He spent over two years leading a 900-person banking operations team for HSBC while based in Manila, Philippines.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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