John Flagler

Commander
DISC Type : D

IT Director, Application Operations & Support at Blue Cross and Blue Shield of Kansas City

Kansas City, Missouri, United States

Overview

John has no verified overview

Personality Overview

Risk-Taker

Very Quick

Strong-Willed

They put a lot of effort into ensuring personal success.  They do not care very much about building rapport or relationships. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

John has no verified topics they care about

Media Appearances

John has no verified media appearances

Work History

5-2025
IT Director, Application Operations & Support at Blue Cross and Blue Shield of Kansas City
9-2020 - 7-2025
Director, Cloud Infrastructure Engineering at Blue Cross and Blue Shield of Kansas City
7-2019 - 9-2020
IT Infrastructure Services Director at Hallmark Cards, Inc.
7-2015 - 7-2019
IT Operations Director at Hallmark Cards
11-2009 - 6-2015
IT Program & Resource Management Delivery Director at Hallmark Cards

Education

1986 - 1989
Master of Business Administration (MBA) from Rockhurst University
1981 - 1985
Bachelor's degree from Emporia State University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Kansas City, Missouri, United States Job Level : Mid-senior Designation : IT Director, Application Operations & Support at Blue Cross and Blue Shield of Kansas City
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Speak about competitive differentiation that your product offers
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not spend too much time focusing on product tech or features
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from John

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will John move?

  • If convinced, they can reach decisions quite fast.
  • Can John take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And John

Personality Compatibility


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