Joseph Lyttleton

Observer
DISC Type : ci

Program Director - Customer Experience at Jemena

Greater Melbourne Area, Australia

Overview

Joseph has no verified overview

Personality Overview

Curious

Assertive

Value Driven

They are generally good communicators and can be hard to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Joseph has no verified topics they care about

Media Appearances

Joseph has no verified media appearances

Work History

4-2022
Program Director - Customer Experience at Jemena
9-2020 - 12-2022
Program Director - 5 Minute Settlement at Jemena
12-2019 - 9-2020
Program Manager - 5 Minute Settlement at EnergyAustralia
12-2018 - 12-2019
Program Manager - Thwaites Review, ESC Regulations at EnergyAustralia
7-2017 - 11-2018
Program Manager - Enterprise Services Transformation at EnergyAustralia

Education

2004 - 2005
PMP Cetification from Project Management Institute
1992 - 1994
Computer Science from RMIT University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Program Director - Customer Experience at Jemena
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Insights For Selling To Joseph

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joseph is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Joseph

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Joseph move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Joseph take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Joseph

Personality Compatibility


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