Karla (Cressman) Glagola, BS, CCRP

Critic
DISC Type : C

Director of Research Conflict of Interest at Thomas Jefferson University

Bethlehem, Pennsylvania, United States

Overview

Karla Glagola serves as the Director of Research Conflict of Interest at Thomas Jefferson University. With a degree in Health Policy and Administration from Penn State and a CCRP certification, she has an extensive background leading research integrity and institutional review boards at major health networks.

Her professional passions center on advancing ethical medical research and upholding the highest standards of institutional integrity. She demonstrates a strong interest in the work of organizations like the National Cancer Institute and maintains a connection to her alma mater, Penn State University.

She successfully led Lehigh Valley Health Network’s protection program to earn full reaccreditation from AAHRPP, a status maintained since 2009.

Personality Overview

Information Seeker

Negotiator

ROI Driven

They prefer to do logical analysis and value evidence over emotions.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Research Integrity
Her entire career, with director-level roles at Thomas Jefferson University and Lehigh Valley Health Network, is focused on upholding ethical standards in research.
Conflict of Interest
As the specific focus of her current directorship, this is a key area of her professional expertise and daily responsibility.
Human Subjects Protection
She highlighted her program's successful AAHRPP reaccreditation, demonstrating a deep commitment to the welfare of human participants in clinical research.

Media Appearances

Karla has no verified media appearances

Work History

9-2025
Director of Research Conflict of Interest at Thomas Jefferson University
7-2023 - 8-2025
Director of the Office of Research Integrity/Institutional Review Board at Lehigh Valley Health Network
2-2020 - 8-2025
Member, Institutional Review Board at Lehigh Valley Health Network
9-2019 - 7-2023
Manager of the Office of Research Integrity/Institutional Review Board at Lehigh Valley Health Network
10-2017 - 9-2019
Regulatory Manager at St. Luke's University Health Network

Education

2011 - 2013
Health Policy and Administration from Penn State University
2009 - 2011
Education details unavailable from Dowling College

More Information

Social Presence :

Prographics :

Exp : 16 Location : Bethlehem, Pennsylvania, United States Job Level : Mid-senior Designation : Director of Research Conflict of Interest at Thomas Jefferson University
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Insights For Selling To Karla

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Tell them what ROI they can expect
  • Be formal and objective, they will appreciate it more

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karla is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Karla

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Karla move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Karla take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Karla

Personality Compatibility


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