Karla Vargas, MBA in

Karla Vargas, MBA

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Director, Administration - Aftermarket Billing & Support at Konica Minolta Business Solutions U.S.A., Inc.
📍 Ramsey, New Jersey, United States

Karla Vargas is an executive leader with over fifteen years of experience in customer experience and support operations. An MBA graduate from Western Governors University, she has driven strategic excellence at Konica Minolta, Bluevine, and ADP. People who have worked with her often describe her as visionary, professional, and people-centric.

Outside of her core operational roles, Karla is a passionate advocate for diversity and inclusion. She actively supports and promotes womens empowerment initiatives, celebrating the achievements of female entrepreneurs and championing programs that foster a more inclusive professional community.

After an incredible 20-year tenure at ADP, she made a significant career pivot to join the fintech industry.

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Experience
12 Years
Current Role
Director, Administration - Aftermarket Billing & Support
Job Level
Mid-senior
Location
Ramsey, New Jersey, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Karla cares about

People-Centric Leadership
Her recommendations consistently highlight her ability to coach, empower, and foster collaborative and supportive team environments while ensuring accountability.
Global Operations
She has extensive experience leading and scaling large global teams of over 350 employees across the U. S. and India for companies like ADP and Bluevine.
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Career

Work history

9-2025
Director, Administration - Aftermarket Billing & Support
Konica Minolta Business Solutions U.S.A., Inc.
1-2025 - 9-2025
Director, Support Operations Strategy
Bluevine
2-2024 - 12-2024
Director, Customer Support Operations
Bluevine
2-2022 - 12-2023
Sr. Director, Payroll Tax Client Service Operations
ADP
12-2018 - 2-2022
Manager III, Payroll Tax Client Services, Compliance Solutions
ADP
In the press

Media appearances

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Education
2021 - 1-2022
Master of Business Administration - MBA
Western Governors University
2019 - 2021
Bachelor of Science - BS
Western Governors University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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