Karla Vargas, MBA

Evaluator
DISC Type : csd

Director, Administration - Aftermarket Billing & Support at Konica Minolta Business Solutions U.S.A., Inc.

Ramsey, New Jersey, United States

Overview

Karla Vargas is an executive leader with over fifteen years of experience in customer experience and support operations. An MBA graduate from Western Governors University, she has driven strategic excellence at Konica Minolta, Bluevine, and ADP. People who have worked with her often describe her as visionary, professional, and people-centric.

Outside of her core operational roles, Karla is a passionate advocate for diversity and inclusion. She actively supports and promotes womens empowerment initiatives, celebrating the achievements of female entrepreneurs and championing programs that foster a more inclusive professional community.

After an incredible 20-year tenure at ADP, she made a significant career pivot to join the fintech industry.

Personality Overview

Fast But Analytical

Hard To Convince

Thorough Evaluator

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

People-Centric Leadership
Her recommendations consistently highlight her ability to coach, empower, and foster collaborative and supportive team environments while ensuring accountability.
Global Operations
She has extensive experience leading and scaling large global teams of over 350 employees across the U. S. and India for companies like ADP and Bluevine.
Fintech Innovation
She demonstrated a strong interest in emerging financial technology by moving to fintech lender Bluevine after a 20-year career at ADP.

Media Appearances

Karla has no verified media appearances

Work History

9-2025
Director, Administration - Aftermarket Billing & Support at Konica Minolta Business Solutions U.S.A., Inc.
1-2025 - 9-2025
Director, Support Operations Strategy at Bluevine
2-2024 - 12-2024
Director, Customer Support Operations at Bluevine
2-2022 - 12-2023
Sr. Director, Payroll Tax Client Service Operations at ADP
12-2018 - 2-2022
Manager III, Payroll Tax Client Services, Compliance Solutions at ADP

Education

2021 - 1-2022
Master of Business Administration - MBA from Western Governors University
2019 - 2021
Bachelor of Science - BS from Western Governors University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Ramsey, New Jersey, United States Job Level : Mid-senior Designation : Director, Administration - Aftermarket Billing & Support at Konica Minolta Business Solutions U.S.A., Inc.
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Insights For Selling To Karla

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karla is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Karla

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Karla move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Karla take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Karla

Personality Compatibility


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