Kevin Kitching in

Kevin Kitching

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Customer Service Manager at Anglian Water Services
📍 United Kingdom

A seasoned professional with a 25-year tenure at Anglian Water Services, Kevin is an expert in operational excellence and customer service. His career showcases a diverse skill set, having held roles in IT, SAP system implementation, and income protection before becoming a Customer Service Manager.

His unique career path within a single company highlights his deep institutional knowledge. Kevin was instrumental in training over 700 staff members for a major SAP ISU/CRM system rollout.

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Experience
25 Years
Current Role
Customer Service Manager
Job Level
Middle
Location
United Kingdom
Personality Overview

How Kevin shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kevin cares about

Customer Billing
His current role focuses on ensuring the efficient and effective delivery of customer billing and revenue collection processes for Anglian Water Services.
Performance Management
A key aspect of his leadership style, he is dedicated to managing team performance to exceed organizational benchmarks and drive efficiency.
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Career

Work history

8-2017
Customer Service Manager
Anglian Water Services
7-2016 - 8-2017
IS & Technical Coordinator
Anglian Water Services
7-2006 - 7-2016
Income Protection Officer
Anglian Water Services
11-2005 - 7-2006
SAP Specialist
Anglian Water Services
6-2005 - 11-2005
IT Trainer
Anglian Water Services
In the press

Media appearances

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Education
Education details unavailable
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Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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