Kyle Shepard
Evaluator · DISC type dcsAs SVP of Customer Success at Teramind, Kyle is a strategic leader focused on building and scaling customer experience organizations. His career spans from being a one-person team to leading programs at major tech companies like Cisco, informed by his BA from North Carolina Wesleyan University and recent AI certifications.
Outside of work, Kyle is a family man with two young children. He spends his free time at the playground, swimming, and attending soccer practice. He enjoys staying active through running, lifting weights, playing golf, and following his familys favorite football teams.
Unique fact: Kyle began his career as a trained and certified Emergency Medical Technician, which shaped his customer-first approach.
Read the full overview →How Kyle shows up
They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there
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DISC profile (public)
Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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