Lara Lazzarin in

Lara Lazzarin

Critic · DISC type C
Ombudsman at Banco Toyota do Brasil
📍 Osasco, São Paulo, Brazil

Lara Lazzarin is an Ombudsman at Banco Toyota do Brasil with over nine years of experience in customer service and quality management at major financial institutions like Bradesco and Itaú. Colleagues describe her as competent, ethical, and impartial, with a strong focus on the clients perspective.

She recently participated in a Febraban event focused on the integration of the Ombudsman and Compliance roles, reinforcing her commitment to ethics and transparency in the industry.

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Experience
27 Years
Current Role
Ombudsman
Location
Osasco, São Paulo, Brazil
Personality Overview

How Lara shows up

Negotiator
Critic
Precise

They like to take decisions independently and do not seek others' support often. They are quite likely to negotiate on pricing or other key terms. They prefer to analyze logically and value objective facts over emotions.

Priorities

Topics Lara cares about

Customer Advocacy
Her entire career is dedicated to customer service and ombudsman roles, with recommendations highlighting her "pro-client vision" and impartial approach to resolutions.
Banking Compliance
Actively engages in industry events on ethics and transparency, such as a recent Febraban meeting focused on the joint roles of Ombudsman and Compliance.
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Career

Work history

6-2012
Ombudsman
Banco Toyota do Brasil
3-2008 - 3-2012
Coordenadora
Bradesco
7-1998 - 3-2008
Analista de Apoio ao Cliente
Itaú Unibanco
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2007 - 2007
Gestão Estratégica de Negócios
FGV - Fundação Getulio Vargas
2004 - 2006
PÓS GRADUAÇÃO
FAAP - Fundação Armando Alvares Penteado
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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