Laura Gram
Enigma · DISC type dciLaura Gram is a Customer Success and Service Delivery leader with over a decade of experience in the tech industry, currently serving as a Program Executive at C1. People who have worked with her describe her as detailed-oriented, extremely organized, and proactive. She holds multiple advanced certifications in customer success from Gainsight and a BS from the University of Phoenix.
Her academic background includes studies in Bible & Theology at San Jose Christian College, indicating an interest in theological topics. Professionally, she follows major enterprise technology companies like Microsoft and Siemens, suggesting a keen interest in the broader tech landscape.
She has earned multiple credentials from Gainsight, including the Customer Success Leader and Customer Success Operations certifications.
Read the full overview →How Laura shows up
They are likely to ask many questions and look heavily for supporting proof as well as information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing They are generally strong communicators and are not easy to convince.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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