Laura Hayward

Enigma
DISC Type : idc

Billing and Electricity Settlements Manager at Brook Green Supply

London, England, United Kingdom

Overview

An energy operations professional with four years of experience, specializing in the I&C supply market. As the Billing & Settlements Manager at Brook Green Supply, she leverages a background in Renewable Energy Engineering and Engineering for International Development from the University of Exeter and UCL.

Outside of her professional role, she is deeply passionate about significant social causes, including global energy access, disability inclusion, and the advancement of womens rights. She actively supports the ventures of her peers, highlighting a strong sense of community.

She possesses a unique combination of technical and developmental education with a BSc in Renewable Energy and an MSc in Engineering for International Development.

Personality Overview

Fast Follower

Hard To Convince

Persuasive & Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Billing & Settlements
Manages billing and electricity settlements at Brook Green Supply, previously holding roles as Billing Operations Manager and Gas Operations Lead.
Renewable Energy
Her academic background includes a Bachelor of Science in Renewable Energy Engineering from the University of Exeter.
Energy Access
Passionate about energy access, a focus likely stemming from her Master of Science in Engineering for International Development.

Media Appearances

Laura has no verified media appearances

Work History

1-2024
Billing and Electricity Settlements Manager at Brook Green Supply
11-2022 - 1-2024
Billing Operations Manager at Brook Green Supply
11-2021 - 11-2022
Operations and Planning at Sightsavers
7-2020 - 6-2021
Gas Operations Lead at Brook Green Supply Ltd
10-2018 - 7-2020
Operations Analyst at Brook Green Supply Ltd

Education

2016 - 2018
Master of Science (M.Sc.) from UCL
2013 - 2016
Bachelor of Science (BSc) from University of Exeter

More Information

Social Presence :

Prographics :

Exp : 9 Location : London, England, United Kingdom Job Level : Middle Designation : Billing and Electricity Settlements Manager at Brook Green Supply
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Insights For Selling To Laura

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laura is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Laura

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Laura move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Laura take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Laura

Personality Compatibility


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