Leah Stenhouse in

Leah Stenhouse

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Head of Business Engagement at Ericom
📍 Australia

With over 20 years in unified communications and contact centre technology, Leah Stenhouse is a customer-centric leader. As Head of Business Engagement at Ericom, she focuses on driving business process improvement and quality management to enhance both customer and employee experiences.

Leahs guiding principle is that technology is only as good as the value it delivers to customers.

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Experience
7 Years
Current Role
Head of Business Engagement
Job Level
Mid-senior
Location
Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Leah cares about

Customer Experience
Driven by a customer-centric approach with two decades of experience in delivering innovative solutions focused on client value.
Employee Engagement
Focuses on enhancing employee engagement through quality management and business process improvement in her current role.
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Career

Work history

7-2025
Head of Business Engagement
Ericom
3-2018
Solutions Delivery Manager
Ericom
In the press

Media appearances

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Education
Education details unavailable
University of Newcastle
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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