Leah Stenhouse
Inquirer · DISC type dcWith over 20 years in unified communications and contact centre technology, Leah Stenhouse is a customer-centric leader. As Head of Business Engagement at Ericom, she focuses on driving business process improvement and quality management to enhance both customer and employee experiences.
Leahs guiding principle is that technology is only as good as the value it delivers to customers.
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They don’t always try to control the conversation but neither do they like yielding it fully. They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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