Lily Stein is the Head of Implementation for Kraken Tech in North America, focusing on migrating utility clients to the Kraken platform. An Octopus Energy veteran, she was a founding member of the customer operations team, helping shape the platforms development. She earned a Bachelor of Science from the University of Nottingham.
Before her tech career, Lily was deeply involved in community leadership as the Manager of a large youth movement. This role involved extensive event planning, volunteer management, and leadership training across multiple countries, showcasing her commitment to youth empowerment and community building.
Unique fact: The initial operational processes Lily created as a founding member of the customer operations team directly informed the development of the Kraken platform.
Read the full overview →They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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