Lu Fávero

Inquirer
DISC Type : dc

Head of Product Operations at Jeitto

São Paulo, Brazil

Overview

Lu is a product leader with over 15 years of experience across fintech, foodtech, and proptech. As the Head of Product Operations at Jeitto, she excels at delivering scalable tech products and building inclusive, high-performing teams. Colleagues often describe her as organized, creative, and having great product sense.

Outside of work, Lu is a parent who has taken time to focus on her family, which informs her perspective on work-life integration. She believes that ones professional and personal lives are intertwined, happening on the same timeline and within the same heart.

A unique fact: Lu strongly believes that diversity brings the "mojo" and has stated that startups would not survive without neurodivergent individuals.

Personality Overview

Hard To Convince

Upfront

ROI Conscious

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They respond well to confident salespeople.

Topics They Care About

People-First Leadership
Driven by creating environments where people can do their best work, she emphasizes building inclusive, high-performing teams as a core leadership principle.
Work-Life Integration
She openly discusses balancing career and family, sharing a philosophy that professional and personal lives happen on the same timeline and should not be sacrificed for one another.
Customer Experience
Her professional focus includes CX, and she has publicly offered direct feedback to companies on how their customer support experience could be improved.

Media Appearances

Lu has no verified media appearances

Work History

3-2024
Head of Product Operations at Jeitto
6-2023
Product Consultant at Self-employed
10-2022 - 6-2023
Full-time parenting at Career Break
4-2022 - 10-2022
Tribe Lead at Tino
4-2021 - 4-2022
Product Specialist at FARFETCH

Education

2014 - 2017
Master's degree from Universidade Estadual de Campinas
2013 - 2013
Project Management from FGV - Fundação Getulio Vargas

More Information

Social Presence :

Prographics :

Exp : N/A Location : São Paulo, Brazil Job Level : N/A Designation : Head of Product Operations at Jeitto
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Insights For Selling To Lu

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Get to the point quickly instead of spending too much time on pleasantries
  • Refer to testimonials from others in similar positions

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lu is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Lu

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Lu move?

  • Their decision making speed is somewhere in the middle.
  • Can Lu take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Lu

Personality Compatibility


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