Lucie Young

Observer
DISC Type : ic

Head of Enterprise Data Platforms Engineering and Operations at Westpac

Eveleigh, New South Wales, Australia

Overview

Lucie is a technology and data leader at Westpac, where she heads the engineering and operations for Enterprise Data Platforms. Her expertise lies in building secure, cloud-native data lakehouses on Azure, and enabling ML and AI capabilities. She holds a Bachelor of Science from the University of Birmingham.

Lucie is a vocal advocate for diversity and inclusion, having served as the Global Chair for Westpacs LGBTIQ+ Employee Action Group. She actively participates in and promotes initiatives like Wear it Purple Day, fostering an inclusive workplace culture.

Unique fact: She led the technology delivery for Westpacs inaugural Open Banking releases across data, digital, and identity platforms.

Personality Overview

Curious

Assertive

Example Seeker

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Data Platform Engineering
Leads the evolution of Westpac's data platforms, focusing on cloud-native lakehouse architecture, PaaS, and infrastructure as code to enhance user experience.
AI & ML Enablement
Focuses on building and maintaining the technology platforms and labs required to support Machine Learning and Artificial Intelligence initiatives at an enterprise scale.
LGBTIQ+ Advocacy
Demonstrates a strong commitment to diversity and inclusion, having chaired Westpac's global LGBTIQ+ Employee Action Group.

Media Appearances

Lucie has no verified media appearances

Work History

4-2024
Head of Enterprise Data Platforms Engineering and Operations at Westpac
11-2021 - 4-2024
Head of Data Platforms, Run & Service at Westpac
5-2021 - 11-2021
Head of Data Platforms Operations at Westpac
9-2019 - 5-2021
Head of Technology, Open Banking at Westpac
10-2018 - 9-2019
Product Manager- Open Banking Technology at Westpac

Education

2002 - 2006
Bachelor of Science (BSc) from University of Birmingham
1995 - 2002
Education details unavailable from Haberdashers'​ Aske's School for Girls

More Information

Social Presence :

Prographics :

Exp : 19 Location : Eveleigh, New South Wales, Australia Job Level : Mid-senior Designation : Head of Enterprise Data Platforms Engineering and Operations at Westpac
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Insights For Selling To Lucie

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lucie is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Lucie

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Lucie move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Lucie take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Lucie

Personality Compatibility


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