Luke is a dedicated Customer Experience Manager at Anglian Water, focusing on their smart water services. With a background at Kier Group, he is passionate about leadership, project management, and service improvement. He holds an ILM Level 5 Diploma in Leadership and Management.
He has a specific skill in applying behavioural change principles to enhance the customer service experience.
Luke Payne
Smart Water Customer Experience Manager at Anglian Water Services
City Of Peterborough, England, United Kingdom
Overview
Topics They Care About
Customer Experience
His career is centered on customer service management, and he is passionate about leading teams to deliver excellent service within the utilities sector.
Leadership Development
Holds an ILM Level 5 Diploma in Leadership and Management, highlighting a formal commitment to developing his management skills.
Smart Water Tech
[Predicted] His role as Smart Water Customer Experience Manager suggests a professional focus on the customer-facing aspects of smart utility technology.
Media Appearances
Luke has no verified media appearances
Work History
1-2020
Smart Water Customer Experience Manager at Anglian Water Services
5-2016 - 1-2020
Customer Service Manager at Kier Group
Education
2017 - 2018
level 5 diploma from Institute of Leadership and Management
2012 - 2013
Philosophy from Huntingdon Regional College (A-level)
More Information
Social Presence :
Prographics :
Exp : 9
Location : City Of Peterborough, England, United Kingdom
Job Level : Middle
Designation : Smart Water Customer Experience Manager at Anglian Water Services
