Luke Payne
Smart Water Customer Experience Manager at Anglian Water Services
📍 City Of Peterborough, England, United Kingdom
Luke is a dedicated Customer Experience Manager at Anglian Water, focusing on their smart water services. With a background at Kier Group, he is passionate about leadership, project management, and service improvement. He holds an ILM Level 5 Diploma in Leadership and Management.
He has a specific skill in applying behavioural change principles to enhance the customer service experience.
Read the full overview →Experience
9 Years
Current Role
Smart Water Customer Experience Manager
Job Level
Middle
Location
City Of Peterborough, England, United Kingdom
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Luke cares about
Customer Experience
His career is centered on customer service management, and he is passionate about leading teams to deliver excellent service within the utilities sector.
Leadership Development
Holds an ILM Level 5 Diploma in Leadership and Management, highlighting a formal commitment to developing his management skills.
Career
Work history
1-2020
Smart Water Customer Experience Manager
Anglian Water Services
5-2016 - 1-2020
Customer Service Manager
Kier Group
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2017 - 2018
level 5 diploma
Institute of Leadership and Management
2012 - 2013
Philosophy
Huntingdon Regional College (A-level)
Social presence
Other Anglian Water Services Employees
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