Mark Saxon
Login to view DISC.Mark Saxon is a dynamic leader in customer operations with extensive international experience at major financial institutions like HSBC and Centrica. He specializes in transforming customer experiences by leveraging technology and optimizing BPO strategies. Colleagues describe him as a disciplined, customer-focused, authentic, and passionate leader who excels at developing his teams.
He has a vast history of managing large, globally dispersed teams, having led operations in the UK, Mexico, Malta, Egypt, India, Malaysia, the Philippines, and China. Mark is passionate about building connections and relationships, particularly in remote and multi-site work environments, and has shown a keen interest in emerging technologies.
After an impressive 26-year career at HSBC, Mark transitioned to a new director-level role at Centrica.
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