Nial Grimes

Commander
DISC Type : D

Head of Applications & Digital Delivery at Dŵr Cymru Welsh Water

Llandeilo, Wales, United Kingdom

Overview

Nial Grimes is a technology leader at Dŵr Cymru Welsh Water, currently serving as Head of Applications & Digital Delivery. His 30-year career has progressed from technical journalism through infrastructure and architecture to strategy, focusing on driving business transformation and optimizing costs. He studied Information Technology at The Open University.

Nial is passionate about how technology can transform organizations. He is involved in his community, supporting youth STEM education through programs like the FIRST LEGO League, where he has been impressed by the students research on water-related topics.

Unique fact: Nial began his career in the 1990s as a technical journalist and writer for several Atari computer magazines.

Personality Overview

Risk-Taker

Impact-Driven

Strong-Willed

They put a lot of effort into ensuring personal success.  They are less concerned about the product and more about its potential impact. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Practical AI Application
Recently studied the business impacts of AI at Warwick Business School and is focused on applying generative AI to solve real-world business problems, beyond the hype.
Digital Transformation
His entire career focus, from strategy to digital delivery, is on using technology to pioneer business-critical transformation and modernize core systems for scalability and efficiency.
STEM Education
Volunteers with STEM Cymru for the FIRST LEGO League, showing a commitment to fostering research and technical skills in young people.

Media Appearances

Nial has no verified media appearances

Work History

12-2025
Head of Applications & Digital Delivery at Dŵr Cymru Welsh Water
11-2024 - 12-2025
Interim Head of Enterprise Applications at Dŵr Cymru Welsh Water
5-2022 - 6-2025
Trustee at Cartrefi Cymru Co-operative
8-2020 - 12-2025
Head of Strategy & Innovation at Dŵr Cymru Welsh Water
3-2020 - 8-2020
Head of Business Information Services (Interim) at Dŵr Cymru Welsh Water

Education

1998 - 2003
Information Technology & Computing from The Open University

More Information

Social Presence :

Prographics :

Exp : 30 Location : Llandeilo, Wales, United Kingdom Job Level : Mid-senior Designation : Head of Applications & Digital Delivery at Dŵr Cymru Welsh Water
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Insights For Selling To Nial

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nial is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Nial

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Nial move?

  • If convinced, they can reach decisions quite fast.
  • Can Nial take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Nial

Personality Compatibility


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