Paula Hicks

Inspirer
DISC Type : di

Head of CRM & Loyalty at Pooch and Mutt

Berkhamsted, England, United Kingdom

Overview

Paula has no verified overview

Personality Overview

Generous

Charming & Persuasive

Decisive

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

Paula has no verified topics they care about

Media Appearances

Paula has no verified media appearances

Work History

10-2024
Head of CRM & Loyalty at Pooch and Mutt
1-2023 - 10-2024
Head of CRM at Pooch and Mutt
10-2021 - 1-2023
CRM Manager at Pooch and Mutt
1-2019 - 10-2021
eCRM Manager at Away Resorts Ltd
3-2018 - 1-2019
eCRM & Social Media Manager at Away Resorts Ltd at Away Resorts Ltd

Education

2005 - 2007
BTEC National Diploma from West Herts College
2004 - 2005
Level 2 GNVQ from West Herts College
2002 - 2003
NVQ from West Herts College
1998 - 2002
GCSE from John F. Kennedy

More Information

Social Presence :

Prographics :

Exp : 16 Location : Berkhamsted, England, United Kingdom Job Level : Mid-senior Designation : Head of CRM & Loyalty at Pooch and Mutt

Interested in

Art

Graphic Design

URL has been copied!

Insights For Selling To Paula

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Clearly address the competitive aspects

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paula is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Paula

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Paula move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Paula take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Paula

Personality Compatibility


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