Randy Bradshaw in

Randy Bradshaw

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Vice President Customer Success Strategy & Excellence at CyberArk
📍 Oklahoma City, Oklahoma, United States

Randy Bradshaw serves as the Vice President of Customer Success Strategy & Excellence at CyberArk. He is a transformation leader specializing in building and leading global teams to drive positive business outcomes and lifetime customer value. Colleagues describe him as strategic, energetic, and passionate about driving change.

He holds certifications as a Certified LEAN Sigma Black Belt and in AI for Business Leaders, reflecting a deep interest in process improvement and leveraging new technologies.

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Experience
14 Years
Current Role
Vice President Customer Success Strategy & Excellence
Job Level
Senior
Location
Oklahoma City, Oklahoma, United States
Personality Overview

How Randy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Randy cares about

Customer Success
A core focus of his career, he builds strategies and teams that drive product adoption, consumption, and renewals across the entire customer lifecycle.
Business Transformation
He has a background in leading large-scale transformation programs, with recommendations highlighting his ability to drive process, technology, and cultural change in complex organizations.
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Career

Work history

7-2024
Vice President Customer Success Strategy & Excellence
CyberArk
11-2022 - 7-2024
Vice President of Customer Success Strategy
BMC Software
1-2021 - 11-2022
Global Director, Customer Success Strategy
VMware
4-2011 - 1-2021
Vice President of Customer Success
BMC Software
2008 - 2011
Managing Partner, President
ImproveIT
In the press

Media appearances

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Education
Business Process Management Mastery
MIT Sloan School of Management
Education details unavailable
Harvard Business School Executive Education
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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