Robin H. in

Robin H.

Enthusiast · DISC type i
Technical Support Manager at Accela
📍 Winchester, Virginia, United States

Robin is a Technical Support Manager with over 20 years of experience, specializing in Enterprise Asset Management for government and utility sectors. Her career began in high-stakes environments like the Pentagon and the Nuclear Regulatory Commission, shaping her approach to delivering practical, user-focused technology. She now helps agencies modernize their infrastructure management systems at Accela.

Robin demonstrates a conversational and humorous communication style through her public posts. She uses engaging, relatable content to connect with professionals in public works and parks and recreation, showing a keen interest in their daily operational challenges and how technology can offer solutions.

She has a unique background working for the Pentagon, the Nuclear Regulatory Commission, and the Department of Veterans Affairs before transitioning to GovTech.

Read the full overview →
Experience
21 Years
Current Role
Technical Support Manager
Job Level
Middle
Location
Winchester, Virginia, United States
Personality Overview

How Robin shows up

Story Driven
Amiable & Agreeable
Optimistic

They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Priorities

Topics Robin cares about

GovTech Modernization
Her career is focused on helping government agencies and utilities leave behind outdated paper systems for practical, modern technology solutions.
Public Works Tech
Frequently discusses technology for challenges in public works, such as managing potholes, citizen reporting, and general infrastructure.
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Career

Work history

2026
Technical Support Manager
Accela
3-2021 - 2-2026
Technical Support Manager
Novotx
2018 - 2021
Director of Information Technology
Berkeley County Public Service Water District
2014 - 2017
Information Technology Specialist
West Virginia Department of Education
2011 - 2014
PKI Specialist
U.S. Department of Veterans Affairs
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
Massachusetts Institute of Technology
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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