Sam Taylor

Questioner
DISC Type : c

Director of Business Operations at LILT AI

United Kingdom

Overview

Sam Taylor is the Director of Business Operations at LILT, where he leads initiatives in Business Intelligence and Agentic AI within the language translation industry. A graduate of the University of Chester, his career has focused on leveraging data and AI to drive business outcomes.

He is a self-proclaimed "data geek" with a keen eye for detail, priding himself on being able to spot a typo from 100 feet away.

Personality Overview

Systematic

Cautious & Analytical

Value Seeker

They prefer to analyze every situation thoroughly.
  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Agentic AI
Identifies himself as an "Agentic AI Leader" and is actively building a team at LILT focused on creating high-value AI tools for internal teams.
AI in Localisation
He believes AI won't entirely replace humans in localisation workflows but is already "good enough" for many scenarios, focusing on business outcomes over just outputs.
Practical AI Tools
His team builds AI tools using Python, prompting, and front-end platforms like Retool and Google Apps Script to support production staff.

Media Appearances

Sam has no verified media appearances

Work History

9-2025
Director of Business Operations at LILT AI
8-2024 - 9-2025
Senior Manager, Business Operations at LILT AI
3-2024 - 8-2024
Manager, Business Operations at LILT AI
10-2018 - 9-2022
Quality Program Manager at thebigword
2-2018 - 10-2018
Project Director at thebigword

Education

2010 - 2012
Diploma of Higher Education from University of Chester
2008 - 2010
A Level from Woodgreen School

More Information

Social Presence :

Prographics :

Exp : N/A Location : United Kingdom Job Level : N/A Designation : Director of Business Operations at LILT AI
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Insights For Selling To Sam

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Back up any claims with data and numbers

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sam is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Sam

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sam move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Sam take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Sam

Personality Compatibility


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