Samantha Ryckeart

Balancer
DISC Type : S

Manager, IT Retail Technology Service at SpartanNash

Osceola, Indiana, United States

Overview

As the Manager of IT Retail Technology Service at SpartanNash, Samantha Ryckeart leads the Point of Sale team. She leverages 28 years of industry experience to deliver retail technology initiatives that enhance store operations and improve the customer experience. She holds a bachelors degree from Indiana University Bloomington.


Samantha has dedicated her entire 28-year professional career to the retail sector.

Personality Overview

Slow To Decisions

Empathetic

Risk-Averse

Even if it takes time, they prefer following the process.  They are polite and respectful but practical. They are confident about making long-term decisions.

Topics They Care About

Retail Technology
She leads the team responsible for implementing retail technology initiatives to enhance store operations at SpartanNash.
Point of Sale
Her primary responsibility is leading the Point of Sale (POS) team, a critical component of retail infrastructure.
Customer Experience
A key goal of her team's work is to deploy technology that directly improves the in-store customer experience.

Media Appearances

Samantha has no verified media appearances

Work History

12-2022
Manager, IT Retail Technology Service at SpartanNash
1-2023
Store Systems Specialist at Martins Super Markets

Education

1995 - 2000
Bachelor's degree from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 3 Location : Osceola, Indiana, United States Job Level : Middle Designation : Manager, IT Retail Technology Service at SpartanNash
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Insights For Selling To Samantha

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Be very observant about how they perceive the risk in the decision
  • Encourage them to invite other key stakeholders for discussions

DONT's

  • Ensure that you don’t seem disinterested when speaking to them
  • Skip mentioning details that are confusing
  • Do not sound very transactional, make extra effort to be genuinely interested

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samantha is

  • Low-risk, adoption by others and strong collaterals matter the most to them.
  • Will you ever get a clear answer from Samantha

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Samantha move?

  • They can be very slow in making decisions.
  • Can Samantha take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Samantha

Personality Compatibility


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