Stacey Bunn

Observer
DISC Type : ci

Head of Digital Product at Anglian Water Services

Lincolnshire, England, United Kingdom

Overview

Stacey Bunn is the Head of Digital Product at Anglian Water Services, where she has built her entire career. She progressed from customer-facing roles like Complaints Handler to leading the product owner capability and now heads the digital product team. She is a certified Professional Scrum Product Owner.

Staceys career journey is a testament to her growth within one company, starting in a customer service role and advancing to become the Head of Digital Product.

Personality Overview

Example Seeker

Curious

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally good communicators and can be hard to convince.

Topics They Care About

Product Management
Her entire career progression at Anglian Water has been on a product journey, culminating in her current role as Head of Digital Product.
Customer Experience
Started her career in customer liaison and complaints, focusing on resolving queries and using customer feedback to iterate on products.
Strategic Partnerships
She values and celebrates strong supplier relationships, viewing them as fantastic partners in achieving desired outcomes.

Media Appearances

Stacey has no verified media appearances

Work History

11-2024
Head of Digital Product at Anglian Water Services
9-2021 - 11-2024
Lead Product Owner at Anglian Water Services
6-2020 - 9-2021
Product Owner at Anglian Water Services
9-2011 - 6-2015
Customer Liaison Manager at Anglian Water Services
6-2009 - 9-2011
Complaints Handler at Anglian Water Services

Education

Stacey has no verified education history

More Information

Social Presence :

Prographics :

Exp : 15 Location : Lincolnshire, England, United Kingdom Job Level : Mid-senior Designation : Head of Digital Product at Anglian Water Services
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Insights For Selling To Stacey

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Help them realize that there is no personal risk in making this decision
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stacey is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Stacey

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Stacey move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Stacey take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Stacey

Personality Compatibility


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