Supratim Ghose

Trailblazer
DISC Type : DI

Director - Customer Operations at Aurigo Software Technologies

Bengaluru, Karnataka, India

Overview

Supratim Ghose is a global delivery leader at Aurigo Software Technologies, specializing in PMO leadership, operational strategy, and AI-driven transformation. He holds a Senior Management Program certificate from IIM-Calcutta and an MBA. Colleagues often describe him as an exceptional and trustworthy leader, a natural diplomat, and a great teacher.

He is a passionate advocate for Diversity & Inclusion and actively writes about leadership philosophies, such as balancing coaching and management to foster team growth. He focuses on creating positive environments that encourage open dialogue, independent thinking, and professional development for his team members.

He recently earned a Senior Management Program certificate from the prestigious Indian Institute of Management Calcutta.

Personality Overview

Achievement-Oriented

Informal

Values Relationships

They are more likely to be open to unproven but exciting technologies.  They will bat for you if they come to believe in you. They like to keep things under control.

Topics They Care About

AI-Driven Operations
Focuses on leveraging AI and emerging technologies to enhance delivery efficiency, improve project tracking, and enable data-driven decision-making.
Global Team Leadership
Has a strong track record of building and scaling high-performing, cross-functional teams across geographies, focusing on execution excellence.
PMO & Governance
An expert in setting up and leading Program Management Offices, standardizing customer-facing processes, and driving program governance.

Media Appearances

Supratim Ghose, Director, Aurigo Software Technologies, says that .... Featured in Facebook (Entrepreneur India)

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Work History

11-2025
Director - Customer Operations at Aurigo Software Technologies
8-2023 - 11-2025
Director - Delivery Management at Aurigo Software Technologies
8-2019 - 5-2023
Director - Engineering Delivery and Operations at NextGen Healthcare India
4-2019 - 7-2019
Independent Consultant at Self Employed
5-2008 - 3-2019
Director of Engineering & R&D Site Leader at Aspect Software

Education

2017 - 2018
Master of Business Administration - MBA from Amity University
1993 - 1997
Bachelor of Engineering - BE from University Vishweshwaraya College of Engineering

More Information

Social Presence :

Prographics :

Exp : 27 Location : Bengaluru, Karnataka, India Job Level : Mid-senior Designation : Director - Customer Operations at Aurigo Software Technologies
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Insights For Selling To Supratim

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Display high self-confidence and expect them to have a strong personality.
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t force involvement of other stakeholders unless it is critical
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Supratim is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Supratim

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Supratim move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Supratim take some risk or not?

  • They can take risks if necessary.

You And Supratim

Personality Compatibility


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