Susan Coyne

Captain
DISC Type : DS

Marketing Director at Santander Consumer USA

Dallas-Fort Worth Metroplex, United States

Overview

Susan has no verified overview

Personality Overview

Output-Driven

Planner & Achiever

Consummate Professional

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Susan has no verified topics they care about

Media Appearances

Susan has no verified media appearances

Work History

9-2022
Marketing Director at Santander Consumer USA
9-2021 - 9-2022
Senior Director of Compliance and Regulatory Learning Programs at Santander Consumer USA
2-2019 - 9-2021
Senior Director of Learning and Development / Head of Learning and Development at Santander Consumer USA
8-2016 - 2-2019
Director of Learning and Development at Santander Bank, N.A.
4-2015 - 8-2016
Vice President of Investor Services at State Street

Education

Marketing from Bryant University
Bachelor of Business Administration (B.B.A.) from Northeastern University
Highschool Diploma from Scituate Highschool

More Information

Social Presence :

Prographics :

Exp : 33 Location : Dallas-Fort Worth Metroplex, United States Job Level : Mid-senior Designation : Marketing Director at Santander Consumer USA
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Susan

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Susan take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Susan

Personality Compatibility


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