Susan Massie in

Susan Massie

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Strategic Account Manager at C1
📍 Minneapolis, Minnesota, United States

Susan is a results-oriented Strategic Account Manager at C1 with over 20 years of experience serving large enterprise clients. She specializes in customer experience, analytics, and IoT solutions. A University of Wisconsin-Eau Claire graduate, colleagues describe her as a "true professional" who excels at building partnerships.

She began her career as a Financial Analyst, developing compensation plans, before transitioning into a highly successful, award-winning sales role.

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Experience
35 Years
Current Role
Strategic Account Manager
Job Level
Middle
Location
Minneapolis, Minnesota, United States
Personality Overview

How Susan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Susan cares about

Customer Experience
Her profile highlights a successful history of working with large enterprise customers on Contact Center, Customer Experience, and Analytics solutions to exceed their expectations.
Building Partnerships
Described by colleagues as a "true professional, " her business strategy is to consult, become a trusted advisor, and provide superior customer service to build long-term relationships.
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Career

Work history

11-2005
Strategic Account Manager
C1
4-1998 - 10-2005
Strategic Account Manager
Avaya
11-1996 - 4-1998
Account Manager
Fujitsu Business Systems
1-1992 - 11-1996
Senior Sales Representative
Dataserv
5-1990 - 12-1992
Financial Analyst & Compensation Analyst
Dataserv
In the press

Media appearances

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Education
1983 - 1988
BS
University of Wisconsin-Eau Claire
Education details unavailable
Flambeau High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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