Thomas M.

Balancer
DISC Type : S

APP Fraud Manager at Starling Bank

Caerphilly, Wales, United Kingdom

Overview

Thomas has no verified overview

Personality Overview

Risk-Averse

Formal Mannered

Empathetic

They are comfortable taking a long term view.  They are polite and respectful but practical. Even if it takes time, they prefer following the process.

Topics They Care About

Thomas has no verified topics they care about

Media Appearances

Thomas has no verified media appearances

Work History

4-2022
APP Fraud Manager at Starling Bank
3-2021 - 4-2022
Team Leader at Starling Bank
1-2020 - 3-2021
Team Manager at HSBC
2-2017 - 1-2020
Team Senior at HSBC
9-2014 - 2-2017
Complaints Handler at HSBC

Education

Thomas has no verified education history

More Information

Social Presence :

Prographics :

Exp : 12 Location : Caerphilly, Wales, United Kingdom Job Level : Middle Designation : APP Fraud Manager at Starling Bank
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Insights For Selling To Thomas

During A Call Or A Meeting

DO's

  • Focus on making them comfortable before really commencing the sales motion
  • Encourage them to invite other key stakeholders for discussions
  • Actively address their concerns around change, risk, and acceptance by users

DONT's

  • Don’t push them for a no, take the lack of yes as a no after a certain point
  • Don’t brush off their concerns, their comfort with you will go down
  • Skip mentioning details that are confusing

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thomas is

  • What matters the most to them is low risk, adoption by others and proven case studies.
  • Will you ever get a clear answer from Thomas

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Thomas move?

  • They can be very slow in making decisions.
  • Can Thomas take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Thomas

Personality Compatibility


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