Amandeep Singh Arora in

Amandeep Singh Arora

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CEO & Managing Director at Transcom
📍 Delhi, India

Amandeep Singh Arora is the CEO and Managing Director of Transcom India, leveraging his extensive experience from a long career at Teleperformance where he rose to Executive Vice President. He holds an Executive MBA from the Indian School of Business. People who have worked with him describe him as passionate, trustworthy, innovative, and dependable.

Colleagues view him as a mentor and a role model with a palpable passion for service. He is known for his ability to sense situations ahead of time, make smart decisions, and create win-win situations by focusing on building strong relationships and providing clear, supportive plans for his team.

He is the co-founder of Gravity Spacebar, an outer space-themed restaurant in Gurugram.

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Experience
9 Years
Current Role
CEO & Managing Director
Job Level
Leadership
Location
Delhi, India
Personality Overview

How Amandeep shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Amandeep cares about

Employee Experience
While at Teleperformance, he replicated the omnichannel customer experience platform for internal employees, showing a commitment to their journey.
AI in Customer Service
He advocates for a blended model where technology like AI and natural language processing augments human capabilities to improve customer experience.
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Career

Work history

2-2024
CEO & Managing Director
Transcom
3-2022
CEO (Chief Experience Officer)
VCOSMOS
4-2019 - 3-2021
Executive Vice President Human Resources (English World)
Teleperformance
7-2017 - 3-2019
Executive Vice President Talent Excellence
Teleperformance
4-2015 - 7-2017
Sr. Vice President Talent Excellence
Teleperformance
In the press

Media appearances

Transcom India hired Travis Coates – Amandeep Singh Arora appointed CEO & Managing Director. Featured in Fundz
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Education
2021 - 2022
Executive MBA
Indian School of Business
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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