Amandeep Singh Arora

Balancer
DISC Type : S

CEO & Managing Director at Transcom

Delhi, India

Overview

Amandeep Singh Arora is the CEO and Managing Director of Transcom India, leveraging his extensive experience from a long career at Teleperformance where he rose to Executive Vice President. He holds an Executive MBA from the Indian School of Business. People who have worked with him describe him as passionate, trustworthy, innovative, and dependable.

Colleagues view him as a mentor and a role model with a palpable passion for service. He is known for his ability to sense situations ahead of time, make smart decisions, and create win-win situations by focusing on building strong relationships and providing clear, supportive plans for his team.

He is the co-founder of Gravity Spacebar, an outer space-themed restaurant in Gurugram.

Personality Overview

Risk-Averse

Process-Oriented

Empathetic

Even if it takes time, they prefer following the process.  They are confident about making long-term decisions. They are polite and respectful but practical.

Topics They Care About

Employee Experience
While at Teleperformance, he replicated the omnichannel customer experience platform for internal employees, showing a commitment to their journey.
AI in Customer Service
He advocates for a blended model where technology like AI and natural language processing augments human capabilities to improve customer experience.
Business Scalability
As CEO of Transcom India, he has publicly stated ambitious goals to double the company's headcount annually, demonstrating a focus on rapid growth.

Media Appearances

Transcom India hired Travis Coates – Amandeep Singh Arora appointed CEO & Managing Director. Featured in Fundz

See Now

Work History

2-2024
CEO & Managing Director at Transcom
3-2022
CEO (Chief Experience Officer) at VCOSMOS
4-2019 - 3-2021
Executive Vice President Human Resources (English World) at Teleperformance
7-2017 - 3-2019
Executive Vice President Talent Excellence at Teleperformance
4-2015 - 7-2017
Sr. Vice President Talent Excellence at Teleperformance

Education

2021 - 2022
Executive MBA from Indian School of Business

More Information

Social Presence :

Prographics :

Exp : 9 Location : Delhi, India Job Level : Leadership Designation : CEO & Managing Director at Transcom
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Insights For Selling To Amandeep Singh

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Be very observant about how they perceive the risk in the decision
  • Encourage them to invite other key stakeholders for discussions

DONT's

  • Ensure that you don’t seem disinterested when speaking to them
  • Do not sound very transactional, make extra effort to be genuinely interested
  • Skip mentioning details that are confusing

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amandeep Singh is

  • For them, low risk, acceptance by others and strong collaterals are most important.
  • Will you ever get a clear answer from Amandeep Singh

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Amandeep Singh move?

  • They can be very slow in making decisions.
  • Can Amandeep Singh take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Amandeep Singh

Personality Compatibility


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