André Henrique Santoro

Energizer
DISC Type : I

Chief Risk Officer at Jeitto

São Paulo, São Paulo, Brazil

Overview

André Henrique Santoro is a C-level executive with nearly 20 years of experience in risk management and finance for fintechs and startups. An alumnus of Fundação Getulio Vargas, he specializes in portfolio profitability and scaling operations. Colleagues describe him as an innovative leader with strong problem-solving skills.

He was selected for ACCEL, an exclusive Citibank leadership course held in New York for the companys top global talent.

Personality Overview

Enthusiastic

Big Picture Person

Informal

They are friendly, approachable and love to make new connections.  They are really good at seeing what the long-term impacts of their decisions could be. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Fintech Risk Management
He has deep expertise in structuring risk teams and managing the entire credit cycle for fintechs like Jeitto, RappiBank, and Clar.
Portfolio Profitability
Focuses on improving shareholder return through P&L studies, risk-based pricing, and defining return on capital benchmarks like ROE, ROA, and ROI.
Latin American Expansion
His experience includes leading and scaling fintech operations across multiple Latin American countries, including México, Brazil, and Colombia.

Media Appearances

André has no verified media appearances

Work History

2-2026
Chief Risk Officer at Jeitto
9-2024 - 2-2026
Credit and Risk Director at Jeitto
3-2024 - 9-2024
Chief Risk Officer (CRO) at GooRoo Crédito Consignado
7-2022 - 2-2024
Chief Risk Officer (CRO) at Clara
7-2021 - 7-2022
CRO and Data Science Director at RappiBank Brasil

Education

2008 - 2009
MBA from FGV - Fundação Getulio Vargas
2003 - 2007
Bachelor from FGV - Fundação Getulio Vargas

More Information

Social Presence :

Prographics :

Exp : N/A Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Chief Risk Officer at Jeitto
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Insights For Selling To André Henrique

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Invite them for a lunch or a drink/coffee
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid cutting into their flow
  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with André Henrique is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from André Henrique

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will André Henrique move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can André Henrique take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And André Henrique

Personality Compatibility


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