John Doucette is the Manager of End User Operations at Old Republic Title, specializing in IP phone systems and voice networks. He has extensive experience in fault isolation, problem resolution, and network design. He holds a BS from Viterbo University and recent certifications in Generative AI and Microsoft Intune.
He has a deep interest in telecommunication technologies, particularly ShoreTel systems, and has spent a significant portion of his career focused on engineering and architectural solutions for voice networks.
John recently earned a certification in "What Is Generative AI? ", signaling an interest in applying emerging technologies to his field of end-user operations.
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