John Doucette

Energizer
DISC Type : I

Manager of End User Operations at Old Republic Title at Old Republic Title

Minneapolis, Minnesota, United States

Overview

John Doucette is the Manager of End User Operations at Old Republic Title, specializing in IP phone systems and voice networks. He has extensive experience in fault isolation, problem resolution, and network design. He holds a BS from Viterbo University and recent certifications in Generative AI and Microsoft Intune.

He has a deep interest in telecommunication technologies, particularly ShoreTel systems, and has spent a significant portion of his career focused on engineering and architectural solutions for voice networks.

John recently earned a certification in "What Is Generative AI? ", signaling an interest in applying emerging technologies to his field of end-user operations.

Personality Overview

Full Of Energy

Enthusiastic

Imaginative

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are people oriented, friendly and like creating new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Voice Network Management
His career has focused on managing and isolating faults in IP phone systems and voice networks, with deep skills in SIP and QoS.
Unified Communications
Previously worked as a Solutions Architect designing and configuring medium-to-large communication data networks and ShoreTel telephony systems.
Cloud IT Management
Recently certified in Cloud Management with Microsoft Intune, indicating a focus on modernizing end-user operations and IT infrastructure.

Media Appearances

John has no verified media appearances

Work History

9-2020
Manager of End User Operations at Old Republic Title at Old Republic Title
5-2017 - 9-2020
Telecommunications Specialist at Old Republic Title
9-2014 - 4-2017
Solutions Architect at AGC Networks Ltd.
1-2012 - 9-2014
Telecom Engineer II at Old Republic Title Company
1-2008 - 1-2012
Telecommunication Engineer at Old Republic Title Company

Education

2001 - 2005
BS from Viterbo University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Minneapolis, Minnesota, United States Job Level : Middle Designation : Manager of End User Operations at Old Republic Title at Old Republic Title
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from John

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will John move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can John take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And John

Personality Compatibility


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