Mike Watling is a Technical Support Team Lead and Account Manager at Vidyard with over 20 years of experience in SaaS, hospitality, and finance. He specializes in leading technical teams, optimizing support with AI, and advising enterprise clients. Colleagues describe him as patient, professional, and a strong problem-solver.
Drawing from his background in hospitality and a past role as a Travel Consultant with Expedia Cruises, Mike has a clear interest in the travel and guest experience industry. His education includes specialized coursework in Hotel Revenue Management from Cornell University, blending his technical and service-oriented expertise.
He has a unique blend of expertise in high-tech SaaS solutions and the intricacies of hospitality and marina management software.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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