Rich Wand

Trailblazer
DISC Type : DI

Principal Service Designer at Department for Environment, Food and Rural Affairs

London, England, United Kingdom

Overview

Rich has no verified overview

Personality Overview

Informal

Achievement-Oriented

Values Relationships

They will bat for you if they come to believe in you.  They like to keep things under control. They are more likely to be open to unproven but exciting technologies.

Topics They Care About

Rich has no verified topics they care about

Media Appearances

Rich has no verified media appearances

Work History

8-2025
Principal Service Designer at Department for Environment, Food and Rural Affairs
5-2025 - 8-2025
Senior Service Designer at Coutts
4-2025 - 8-2025
Director of User Experience at UX Connections
3-2025 - 5-2025
Product and Service Design, Founder at Captiv8 Design and Innovation
9-2024 - 3-2025
Senior Service Designer at Department for Environment, Food and Rural Affairs

Education

1990 - 1995
2.1 from University of Leeds
Education details unavailable from Southend High School for Boys

More Information

Social Presence :

Prographics :

Exp : 1 Location : London, England, United Kingdom Job Level : Junior Designation : Principal Service Designer at Department for Environment, Food and Rural Affairs
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Insights For Selling To Rich

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Give them control of the sales process
  • Address your competition clearly and confidently

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rich is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Rich

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Rich move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Rich take some risk or not?

  • They can take risks if necessary.

You And Rich

Personality Compatibility


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