Ryan Burns

Editor
DISC Type : CS

Vice President of Retention at Frontier Communications

Dallas-Fort Worth Metroplex, United States

Overview

Ryan has no verified overview

Personality Overview

Fact-Driven

Objective Thinker

Self-Disciplined

They are thorough and always follow a systematic approach.  They do not like taking risks at all and go for proven options in the end. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Ryan has no verified topics they care about

Media Appearances

Ryan has no verified media appearances

Work History

11-2023
Vice President of Retention at Frontier Communications
7-2019 - 11-2023
Vice President Marketing at Magna5
8-2017 - 7-2019
Sales Development Director at Essilor Group
8-2014 - 9-2017
Sales Enablement Director at Voyant
1-2012 - 8-2014
Senior Manager Sales Training at ReachLocal

Education

Doctor of Philosophy - PhD from University of Oklahoma
Master of Business Administration - MBA from The University of Texas at Dallas
Master of Arts - MA from Texas Tech University
Bachelor of Science - BS from Texas Christian University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Dallas-Fort Worth Metroplex, United States Job Level : Senior Designation : Vice President of Retention at Frontier Communications
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Actively address their concerns around change, risk, and acceptance by users
  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Ryan

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Ryan take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Ryan

Personality Compatibility


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