Shilpa Ahluwalia in

Shilpa Ahluwalia

Observer · DISC type ci
Group Customer and Colleague Operations Director at Tesco
📍 London, England, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
14 Years
Current Role
Group Customer and Colleague Operations Director
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

How Shilpa shows up

Curious
Value Driven
Assertive

They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Priorities

Topics Shilpa cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2022
Group Customer and Colleague Operations Director
Tesco
8-2016 - 7-2017
Director, Customer Experience & Go-to-Market - BT Central Business Services
BT
1-2015 - 7-2016
Director, Service Excellence - BT Central Business Services
BT
4-2013 - 1-2015
Director, Service Delivery - Contract Delivery Shared Service
BT
9-2010 - 2-2013
Business Transformation Consultant, Strategy & Operations at BT Global Services
BT
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2002 - 2006
BA Hons
University of Warwick
2004 - 2005
German and Business Studies (Integral university year abroad in Munich)
Ludwig-Maximilians-Universität München
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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