Simon George

Editor
DISC Type : SC

Head of Customer Metering at Dŵr Cymru Welsh Water

Bristol, England, United Kingdom

Overview

Simon George leads the Customer Metering Strategy at Dŵr Cymru Welsh Water, guiding the companys approach through 2030. A Swansea University alumnus, he has progressed through several roles within the organization, gaining deep expertise in customer engagement and strategic water management.

He is motivated by making a positive difference for people, which is demonstrated through his active involvement with WaterAid. He supports international partnerships in Uganda to improve water access and champions workplace inclusion by promoting allyship and diversity initiatives.

Simon has direct, hands-on experience working with partners in Uganda to help bring clean, safe water to local communities.

Personality Overview

Skeptic

Objective Thinker

Sometimes Friendly

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  They are thorough and always follow a systematic approach. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Customer Metering
He is the Head of Customer Metering and is leading the company's strategic vision for this area through 2030.
International Water Access
Actively involved in a partnership with WaterAid and the Eastern Umbrella in Uganda to help bring clean, safe water to communities.
Workplace Inclusion
He shows vocal support for National Inclusion Week and allyship webinars from organizations like Stonewall, sparking important conversations among colleagues.

Media Appearances

Simon has no verified media appearances

Work History

7-2024
Head of Customer Metering at Dŵr Cymru Welsh Water
5-2022 - 7-2024
Meter Strategy Manager at Dŵr Cymru Welsh Water
3-2022 - 7-2024
Customer Engagement Lead at Dŵr Cymru Welsh Water
8-2015 - 8-2016
Service Advisor at Sytner Group
6-2013 - 9-2013
Administrative Assistant at Rothera Dowson

Education

2011 - 2015
Bachelor of Arts (BA) from Swansea University / Prifysgol Abertawe
PRINCE2 Practitioner from University of South Wales

More Information

Social Presence :

Prographics :

Exp : 7 Location : Bristol, England, United Kingdom Job Level : Mid-senior Designation : Head of Customer Metering at Dŵr Cymru Welsh Water
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Insights For Selling To Simon

During A Call Or A Meeting

DO's

  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories
  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions
  • Use a presentation with information before getting into a live product walkthrough

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Simon is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Simon

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Simon move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Simon take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Simon

Personality Compatibility


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