Verônica Mota is the Head of Customer Care B2C at Enel Brasil, bringing 25 years of extensive experience from the telecommunications sector. Her expertise lies in sales management, team leadership, and process improvement, with a strong background from her tenure at TIM Brasil. She is also certified in finance and business development.
While specific hobbies are not publicly noted, her interests include major B2C companies like Unilever and Nestlé. This suggests a fascination with large-scale consumer brand strategies and market dynamics, which complements her professional focus on customer-centric operations in the energy sector.
After spending twenty-five years dedicated to the telecom industry, she made a significant career shift into the energy sector.
Read the full overview →They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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