Vickie McGovern

Captain
DISC Type : DS

Vice President, Strategic Channel Partnerships at IntelePeer

Denton, Texas, United States

Overview

Vickie McGovern is the Vice President of Strategic Channel Partnerships at IntelePeer, specializing in SaaS, Customer Experience (CX), and AI. Drawing on her journalism background from George Mason University, she focuses on an outcome-based selling approach. Colleagues consistently describe her as a passionate, knowledgeable, and professional leader with deep technical expertise.

Based in the Denton, Texas area, Vickie has been actively involved in the local equestrian community. Her engagement has included participation in groups like the Texas Hunter and Jumper Association, reflecting a significant personal interest in horsemanship outside of her technology career.

Unique fact: In a prior role at Cisco, Vickie served as the Commercial Aviation Practice Leader, helping airlines improve operational efficiencies and passenger experiences.

Personality Overview

Output-Driven

Dynamic But Sincere

Decisive But Calm

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Strategic Partnerships
Her career is centered on creating and leading strategic partnerships to drive growth, currently at IntelePeer and previously at Calabrio.
Customer Experience (CX)
A passionate advocate for enhancing CX through technology, focusing on agent empowerment and holistic solutions that integrate people, processes, and tech.
AI-Driven Solutions
Focuses on leveraging AI to automate customer interactions, improve efficiency, and deliver tangible value and business outcomes for partners and customers.

Media Appearances

Vickie has no verified media appearances

Work History

10-2024
Vice President, Strategic Channel Partnerships at IntelePeer
11-2018 - 5-2024
Vice President Strategic Partnerships at Calabrio, Inc.
7-2017 - 11-2018
Sr. Collaboration Consultant at Verizon
4-2015 - 6-2017
Commercial Aviation Practice Leader at Cisco
5-2014 - 4-2015
Global Director, Cisco Alliance at eGain Corporation

Education

Journalism from George Mason University
criminal justice from Community College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Denton, Texas, United States Job Level : Senior Designation : Vice President, Strategic Channel Partnerships at IntelePeer
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Insights For Selling To Vickie

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vickie is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Vickie

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Vickie move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Vickie take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Vickie

Personality Compatibility


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